How we handle your data.

The data controller

Pensionat Enehall is run by MBC AB, company reg. no. 559356-3454, Stationsterrassen 10, 269 36 Båstad, Sweden. We are the data controller for the processing described on this page. Write to info@enehall.se if you have questions.

When you contact us

The contact form asks for your name, e-mail address, an optional phone number and your message. The message is saved in our database and sent as e-mail to info@enehall.se, with your e-mail address as the reply-to address. We use the data only to reply to you and handle your request.

When you use the AI chat

The chat saves your question and our answer with us so that we can follow up on questions we cannot answer. If you would like an answer by e-mail, you provide your address voluntarily. The conversation itself is stored in your browser and can be deleted at any time with the Start over button.

Visitor statistics without cookies

We measure which pages are visited. The measurement uses no cookies, stores nothing on your device, does not save your IP address and cannot identify who you are. It shows which pages were visited, where the visitor came from, country, browser, operating system, device type, how long people stay, how fast the pages load, errors that occur and which buttons and links are clicked.

Detailed statistics are kept for ninety days. Daily summaries – visit and page-view counts and where visitors came from – are kept for one year.

Lovable collects the statistics for us. Lovable's privacy policy explains how they handle the data.

Our own visit counter

We also count page visits in our own booking system. That sends which page you are on and where you came from. No cookie is set and no IP address is stored with us.

Cookies and storage in the browser

Your language choice is saved in a cookie called enehall-lang and remains for up to twelve months, so the website opens in the right language next time. The chat conversation is stored in the browser's memory. You can delete both the cookie and the conversation in your browser settings.

Booking is handled by TecHotel

Booking and payment take place in TecHotel's booking system Picasso Online. The data you enter there is processed by TecHotel under their own terms and privacy policy. We do not see your entries in the booking system, apart from the confirmation you receive.

Other services on the website

Fonts are loaded from Google, which makes your IP address visible to Google. The 360° tour is shown from an external provider, VR Media International AB. E-mail from the contact form is sent through a mailing service for enehall.se. Where a provider transfers data outside the EU, their own terms apply.

Legal basis

We process data to fulfil our agreement with you about a stay, to answer your request, and on the basis of our legitimate interest in running and developing the business. Where consent is required, you can withdraw it at any time.

How long we store data

Contact messages and chat logs are kept as long as they are needed to answer you and follow up the matter, and for a maximum of three years unless something else applies. Booking data is kept in accordance with the accounting act. Visitor statistics are kept within the time frames above.

Your rights

You have the right to request access to, correct or delete your data, to ask that processing be restricted and to object to it. You may also lodge a complaint with the Swedish Authority for Privacy Protection, imy.se. Write to info@enehall.se and we will help you.

We make no automated decisions

Decisions that affect you are taken by a person at Enehall. The AI chat is a support that suggests answers, not a decision about your booking.

How we change the policy

If we change how we process data we update this page. The version shown here applies from the day it was published.

Contact

Pensionat Enehall, MBC AB, Stationsterrassen 10, 269 36 Båstad, Sweden. E-mail: info@enehall.se.